Lesson 1 of 9
Module Introduction

Professional Deterrence & Property Recovery
Non-Arrest Module — Ontario | All Security Personnel
This module teaches you to deter theft, recover property, and remove unwanted persons using communication, store policy, and Ontario law — without a physical arrest.
What You Will Learn
By the end of this module you will be able to:
Apply the Basket/Cart Policy as a deterrence tool to prevent concealment before it escalates to theft
Use Section 35 of the Criminal Code to verbally request property recovery — no physical contact required
Execute the Witness & Report Protocol when physical intervention is not safe or authorized
Identify Robbery escalation and respond with Safety of Life as your top priority