Lesson 8 of 9
Lesson 4: When Theft Becomes Robbery
Lesson 4: Escalation — When Theft Becomes Robbery

Robbery = Theft + Violence
The moment a subject pushes, strikes, or threatens you or staff during a recovery attempt, the offence is no longer theft.
It is Robbery. Your priority is now Safety of Life — not property.
Step 1: Disengage Immediately
Create as much distance as possible. Do not attempt to block, grab, or continue the conversation. Back away.
Step 2: Call 911
This is no longer a theft call — it is a violent crime in progress. Clearly state: Robbery in progress. Give your location and the subject's direction of travel.
Step 3: Secure the Scene
Keep bystanders and staff away from the area. Do not allow others to engage the subject. Your role is now scene containment and witness.
Step 4: Document Everything
As soon as it is safe, record your description of the subject, the sequence of events, and any witnesses present. This is now a criminal investigation.