Scenario C: Force & Rights in Practice

Incorrect. The subject is verbally upset but physically compliant — handcuffing at this stage would likely constitute excessive force. The proportionality test requires that force match the level of threat. More critically, you have not yet communicated Charter rights, which must happen first.

Incorrect. While calling police is necessary and should happen very soon, your first legal obligation is to communicate Charter rights immediately upon arrest. Waiting at the exit before doing so creates a procedural gap in your detention.

Correct. This is your first obligation under Section 10(a) and 10(b) of the Charter — inform the subject why they are being detained and advise them of their right to a lawyer, immediately at the point of arrest.

Say: "I am a Loss Prevention officer. I am detaining you for theft of merchandise. You have the right to retain and instruct a lawyer without delay. Do you understand?"

The subject's verbal aggression does not change this obligation or justify physical force while they remain compliant.

Incorrect. Charter rights must be communicated before anything else. Additionally, conducting an invasive search of a subject's bag typically requires police involvement. Your role is to detain — not to search. Searching before communicating Charter rights compounds your legal exposure significantly.